Terms & Conditions

These Terms and Conditions ("Terms") govern your use of R3 Boutique, operated by R3 Custom Crafts ("us", "we", or "our"). By accessing or using the website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the website.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Privacy

Your privacy is important to us. Please review our Privacy Policy which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit our website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Payment

All payments made through our website are processed securely. We accept payments through various methods, including but not limited to credit/debit cards, PayPal, and other payment gateways. By making a purchase, you agree to pay the stated price for the product or service, including any applicable taxes and shipping fees.

Refunds and Returns

Our products are meticulously crafted, paying attention to every detail individually. Before shipping, we carry out a thorough inspection to guarantee their quality. If requested, we can provide a video before shipping demonstrating the functionality of the product and the precision in its craftsmanship. 

It's important to note that due to variations between devices, there may be slight differences in size on different equipments, which is beyond our control and depends solely on the device manufacturers.

Since our products are made according to each customer's specific requirements, we regret to inform you that we cannot accept exchanges or returns.

However, exceptions to this policy may be made at our discretion in exceptional circumstances, in the event that an error occurs on our part, we commit to providing an appropriate replacement or refund. To proceed with this request, we kindly ask for a video clearly demonstrating the error within three days of receiving the product. Otherwise, it will be understood that the item is in perfect condition, and no further claims will be accepted.

If you have any questions or concerns regarding this policy, please contact our customer service team for further assistance.

Intellectual Property

The website and its original content, features, and functionality are owned by R3 Custom Crafts and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limitation of Liability

In no event shall R3 Custom Crafts, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These Terms shall be governed and construed in accordance with the laws of México, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us via mail at [email protected]

By using our website, you hereby consent to our Terms and Conditions and agree to abide by them.